Shipping

1. Orders are shipped within 1–2 business days.
2. New Zealand delivery usually takes 1–3 business days, depending on your location.
3. Delivery starts at $10 NZD, with free shipping on orders over $100 NZD.

Returns

We’re confident you’ll love your Neow products, but we understand that trying something new can take practice. Our team is here to help you troubleshoot and get the best possible results.


Please note that we do not offer refunds for change of mind. If you receive a faulty or incorrect item, please contact us at info@neow.co.nz, and we’ll be happy to assist.